Support Center

In the app, open the side menu and select Invite Partner to create and share an 8-character code. Your partner selects Accept Invitation from their side menu, enters the code, and accepts it. A chat is created automatically.

Invitations expire after 30 days and can be accepted only once. Create a new invitation and share the new code. If it still fails, contact support with the error message and your support identifier.

On the login screen, select Forgot password and enter your email address. Check your inbox and spam folder for the reset link. You can also use Google or, on iPhone and iPad, Apple when that method is connected to your account.

Open your partner's chat options, select Partner Info, and update the Nickname field. It saves automatically and is visible only to you.

Subscriptions are managed through the App Store on iOS or Google Play on Android. You can also use Manage Subscription in the app's side menu to open the appropriate store.

Open the app's subscription screen and select Restore Purchases. Use the same Apple ID or Google account that made the purchase. Restoring does not create a new charge.

Allow a moment after purchase for access to update, then restore purchases if needed. A partner who accepts an active invitation receives access through the subscription owner and does not need a separate subscription for that partnership.

Messages are encrypted. In the app, open Privacy & Security and select Re-sync Encryption, then enter the recovery password created when you joined. Without that password, older encrypted messages cannot be recovered.

Privacy Mode blurs images throughout the app. Turn it on from the side menu, then use an image's eye icon to reveal it temporarily when needed.

Couples Flirt protects sensitive content with encryption and does not sell relationship data to third parties. Keep your recovery password private and review our Privacy Policy for details.

Account deletion is permanent. In the app, open Privacy & Security, select Delete Account, and confirm the warning. See the account deletion guide for more information.

Enable notifications for Couples Flirt in the app and device settings. On iOS, go to Settings > Notifications > Couples Flirt. On Android, go to Settings > Apps > Couples Flirt > Notifications. Check Do Not Disturb and battery-saving settings too.

Soulprint is a relationship personality assessment. Open Discover in the app, choose Soulprint, and complete the questions. When both partners finish, you can view shared comparison insights.

Intimacy Greenlight helps partners communicate comfort levels, interests, and boundaries. Complete the assessment privately in Discover, then review shared results and discuss them together.

Use the flirt and dare tools in your partner chat or Adventure area to find an idea and share it. Choose carefully what you share with your partner.

Open Journal to write a private entry or use a guided prompt. Sharing options in the entry flow let you choose what to discuss with your partner.

Check for an app update, confirm you have a stable connection, and close and reopen the app. Avoid uninstalling before contacting support if you need to keep encrypted messages. Send support the error, time it occurred, and your support identifier if the issue continues.

Email support@couplesflirt.app with what happened, what you expected, the steps that led to it, your device type, app version, and support identifier. Do not include your password or recovery password.

Open your partner chat's options, select Partner Info, and tap your partner's photo. Take a photo or choose one from the gallery, crop it, and confirm to save. The photo is encrypted.

Explicit Content is off by default so the app starts with lower-intensity suggestions. Turn on Explicit Content in the app's side menu to access higher-intensity flirt and dare categories. You can turn it off at any time.

Kink Explorer is a private questionnaire for exploring curiosities and preferences. Open it from Discover or your partner chat's More menu. Shared interests appear only after both partners have answered the relevant questions.

Adventure lets you browse connection ideas, flirts, dares, and roleplay-inspired activities for your selected partner. Search or filter ideas, then personalize or share one. Suggestions respect your partner's current mood and openness settings.

Pleasure Chest is a shared collection of toys, outfits, and other intimate items. Open it from a partner chat, add items, then select items to share in a private message or include in an adventure or roleplay plan.

Pleasure Pilot is an audio-only guided connection feature available from Pleasure Chest. It requires Explicit Content to be enabled, so turn on that side-menu preference first if you cannot access it.

From a partner chat's More menu, select Set Your Mood, choose your mood and openness level, and share it. Openness filters the flirts, dares, and roleplay suggestions your partner sees to better match your current comfort level. You can update or clear it at any time.

From the Chats or Adventure partner list, the options button beside a partner contains Partner Info, Set Your Mood, a mood nudge, Kink Map, shared Soulprints, Our Story, and Intimacy Greenlight Blueprint. Options depend on your partnership and completed assessments.

Our Story is a shared timeline of relationship milestones and memories. Open it from the partner list's options menu to revisit your history together and add or update moments when available.

In an open chat, the More button beside the message field lets you send a photo or video, take a photo, share a flirt or dare, start a roleplay, send flowers or a thinking-of-you moment, log intimacy, open the intimacy calendar, create a poll, attach a file, or share from your gallery.